Business Office
The Business Services Department’s purpose is to effectively assist college faculty, staff, and students in processing accounts receivable, payable, and payroll services as well as provide guidance and direction in strategic budget development.
Student Financial Responsibility
Registration and Registration Changes
I am responsible for knowing and complying with any and all registration deadline dates. Any activity I conduct through my college student account indicates my agreement to the applicable terms and conditions. I am responsible for all requests to change, add, drop, or withdraw course registration made through my Student Self Service account or by an CFK employee on my behalf. I understand that I am responsible for reviewing my registration and academic record each term for accuracy.
Financial Liability Statement
I agree to pay all CFK student account balances and charges pursuant to CFK policies. I understand that the college is advancing value to me in the form of education services, and that my right to register is expressly conditioned upon my agreement to pay institutional costs including, but not limited to, tuition, fees, books, and any additional costs, when those charges become due. It is my responsibility to view and pay fees by established fee due deadlines posted on CFK website and catalog. It is my responsibility to pay my student account balance in CFK’s student portal referred to as Student Self Service, by credit (debit) card over the phone, or at the office of Business Services located at the Key West main campus.
I understand that a past due student account balance will result in a financial "hold", which prevents future registrations as well as other services being offered in accordance with college policy. A delinquent student account balance may be reported to a credit bureau and/or referred to collection. I agree to pay any cost associated with the collection of unpaid charges, including collection fees up to 30.0% of the total past due balance or reasonable attorney fees and court costs associated with the collection, including those incurred upon appeal. This agreement shall be governed by the laws of the state of Florida, and I hereby stipulate, agree, and consent to any court of competent jurisdiction in Monroe County, Florida exercising personal jurisdiction over me in any lawsuit brought by CFK, or its agents, to collect any and all unpaid fees and other charges and assessments, regardless of my domicile at the time of such action.
Financial Aid, Third Party, and Scholarships
I agree to pay CFK any remaining student account balances due after financial aid awards, third party payments, and scholarship awards have been applied to my account by the established fees due deadlines posted on CFK website and catalog. Even though a third party is paying my tuition, I am responsible for making sure my tuition is paid by the established deadlines. I understand that by submitting requests for financial aid, third party payments, and scholarships, it does not automatically extend the established fees due deadline. If payments are not received by the fees due deadline, a formal request to Business Services at business.services@cfk.edu is required for extension approval. Approval of extension of the fees due deadline is contingent upon proper completion of paperwork and other extenuating circumstances.
Suspension of Services
I understand and agree that CFK will withhold diplomas and other services if I fail to pay tuition, fees, books, and any additional costs or otherwise fail to abide by the provisions of this agreement. CFK will prevent me from further registration activity until all outstanding balances on my student account and/or to third party vendors have been satisfied in full.
Change in Name, Address, or Phone Number
I am responsible for updating my CFK records with any changes in my name, address, or phone number. Personal information can be updated in person at the Key West main campus or the Upper Keys Center, or it can be emailed from my CFK email address to admissions@cfk.edu.
Communications
I understand that emails from my CFK account are CFK’s primary and official means of communication and serve to provide the means for delivering the College’s official notices. I am responsible for reading the information and notices that are sent to me through my assigned CFK email.
I further acknowledge and understand that CFK and/or third parties may contact me regarding outstanding debt via any current or future email, regular mail, home, and mobile phones. Furthermore, I understand that I may withdraw my consent to call or text my cellphone using automated telephone dialing equipment by submitting a clear revocation request to the CFK Business Services, or to the applicable contractor or agent contacting me on behalf of CFK. By accepting and agreeing below, I consent to CFK and/or third parties doing so.
Course Add/Drop and Withdrawal Procedures
I understand that non-attendance does not constitute a withdrawal. I also understand that notifying my professor does not constitute a withdrawal. I must sign a withdrawal signed by my professor who will submit form to Enrollment Services for processing. If I enroll in a course without successfully completing any and all required prerequisite courses, I will do so at my discretion and liability. The instructor has the right to withdraw me from that course. I understand that dropping or withdrawing from courses may affect my Satisfactory Academic Progress (SAP) standing as set forth by the U.S. government or other agency’s (i.e. Bright Futures). I recognize CFK has the right at its discretion to cancel sections and reassign students.
If I drop my course(s) prior to the refund deadline, my tuition and fees will be refunded in accordance with CFK refund procedures. I understand the drop period for a mini-semester course does not follow the standard term drop schedule and that I am responsible for requesting the drop date from the instructor. If I withdraw from my course(s) after the refund deadline, I understand that I am financially obligated to pay for the total cost of the course. I understand that if I am a financial aid recipient and I withdraw from my course(s), I will be subject to and responsible for repaying Return of Title IV Funds Calculation regulations and any other grant, third party, or scholarship funds pursuant to requirements i.e. Bright Futures.
Void for Non Payment
I understand if I do not pay my student account balance by posted fees due deadline I may be dropped from course(s). By being dropped from course(s) I understand I may not be able to re-register for the same courses unless there is a seat available.
Policies
Refunds
Refunds of 100% will be made until the close of business on the last day of late registration as listed in the catalog (the date coincides with the last day to drop courses).
Students whose registration is canceled by official college action will be entitled to full refund of tuition and laboratory fees.
To receive a refund for college credit courses that do not follow the academic calendar, students must withdraw prior to the second class meeting. In the case of college credit courses that have four (4) or fewer meetings, the student must withdraw prior to the first class meeting in order to be eligible for a full refund.
Students withdrawing from non-credit courses consisting of three (3) or fewer class meetings must withdraw before the first class meeting to receive a 100% refund. If a non-credit course consists of more than three (3) class meetings, the student must withdraw before the second class meeting to receive a full refund.
Students who register beyond the last day to change courses will not be eligible for a refund. An official withdrawal form must be completed by students requesting a refund.
Exceptions to the Established Refund Policy
The Dean of Student Affairs is only able to grant exceptions if one of the following criteria is met:
An adverse medical situation has arisen as documented by a physician.
Change of military orders.
Change in employment hours as documented by your employer. (Your change of employment hours must be initiated by your employer).
Stale Checks or Lost Checks
A reissuance fee of $10.00 per check will be assessed for lost or stale checks.
Returned Check Policy
Returned checks will result in a $25.00 fee to the student. Restitution and payment of the fee are due immediately upon notification to the student which will be done via email to the student’s CFK email account. The Business Office may decline to accept future check payments.
